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Using the Phone to Call for Help

Using the Phone to Call for Help

Noah learns when and how to use the phone to call for help, understanding that phones connect him to people who care about him. This story shows a concrete scenario where Noah needs to call Mom and successfully uses the phone.

6 min read8 pagesFebruary 21, 2026
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1

My name is Noah, and I am six years old. Today at school, I was playing with blocks and building a tall rocket ship. Mr. Johnson was helping other kids across the room.

2

Then I felt a sharp pain in my knee. I had scraped it when I fell on the playground. The scrape was bleeding a little bit, and it hurt when I moved my leg.

3

I needed help from Mom because she knows how to clean scrapes and make them feel better. Mr. Johnson could help me, but Mom is the person I call when I need her most. I walked over to Mr. Johnson and told him my knee hurt.

4

Mr. Johnson looked at my knee and said, 'That scrape needs to be cleaned. Let's call your mom and ask her to pick you up.' He walked me to the office because that is where the phone is kept. The phone helps us reach people who are not at school.

5

We went into the school office. Mr. Johnson picked up the phone and dialed Mom's number because he knew it by heart. The phone beeps when we press the numbers because each number sends a signal that finds the right person to call.

6

Mr. Johnson said, 'Hello, this is Mr. Johnson from Noah's school. Noah has a scraped knee and needs to go home.' Mom answered and said she would be there in ten minutes. Mr. Johnson told me, 'Your mom is on her way.'

7

I sat in the office and waited because waiting helps Mom have time to drive to school. Soon, Mom arrived and gave me a hug. She said, 'Thank you for letting Mr. Johnson call me. The phone helped us reach each other when you needed help.'

8

At home, Mom cleaned my scrape with warm water because clean water washes away dirt and germs that can cause infection. She put a bandage on my knee because the bandage protects the scrape while it heals. I felt much better. Using the phone helped me get the help I needed.

Social Story Methodology

Why This Story Works

This story uses Carol Gray's Social Story structure to demystify the phone-calling process during a concrete, relatable crisis—a scraped knee. Children with autism and anxiety often struggle with unexpected changes and unclear adult communication; by walking Noah through exactly what happens when he needs help (who to tell, where to go, what sounds to expect, what happens next), the story reduces the mystery and fear around both injury response and phone communication. The story's consistent perspective and predictable sequence help children understand that asking for help is safe and that adults have a plan.

Carol Gray Methodology Evidence-Based Free to Print & Share

Story Structure

How It's Written

Sentence Types

Voice & Perspective

Story Structure

Practical Guidance

Ways to Use This Story

Practice identifying the phone

Role-play the phone call

Create a 'who to tell' list

Validate small injuries with the same steps

Re-read before school starts or after anxiety spikes

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